Game instantly crashes after evolving into Mega Charizard X or Y

RealTCTJ

There is a 40-50% chance that every time I evolve mega Charizard with either rare Candy or from charmeleon the game instantly crashes for me and kicks me out. Practically unplayable

Mod_Nova

Hi there @RealTCTJ! Welcome to the community, and thank you for reporting this crash issue.

Please contact our team directly at this link with further details so that we can look into this for you.

Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket. We appreciate your patience and understanding! 🤗

Red6527

Same. Facing this issue still

P4D05E

Having the same issue, it's getting really old losing matches trying to get out a main attacker. Can't even realistically play when it's a gamble on when the game is going to crash.

P4D05E

I have basically stopped playing because of this issue. I only play for the daily's if I play at all. Anyone able to confirm if the problem is still widespread/common?

DoubleCure

Yes, you know... 50% of the time, it happens all the time lol

Mod_Nova

Hey Trainers! As mentioned above, if you are still experiencing this issue, please contact our team directly at this link with further details. Include your device type, any screenshots or videos you have of the crash, and any troubleshooting steps you have tried.

Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket. We appreciate your patience as we look into this for y'all! 🤗