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Using Oranguru Primate Wisdom on zero-card deck makes you unable to play

If you use Oranguru's Primate Wisdom on an empty deck the Oranguru goes big as if you were going to select the card in your hand but it just stays there until your turn times out. Even on the next turn you can never do any moves or play cards etc.

I lost a game because of this and Pokemon have said they won't change my stats nor give me the win credits.

SHAMEFUL!