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Anyone else freeze after knockouts on mobile?
I randomly seem to freeze after a knockout, mine/opponents. The card stays tilted and the game continues via the log but I can't do anything and end up losing. Anyone else experiencing this on mobile? Anything I can do? It's only happened the last month or so.
Answers
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Hello @RangerFts801 , thanks for reporting this issue. We understand how frustrating it can be to experience freezes during gameplay, especially when it impacts match outcomes. We recommend submitting a ticket with these details at https://support.pokemon.com/ (select TCG Live, then click “Contact Us”) so it can be properly investigated. Thanks for bringing this to our attention!
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Yeah, I've contacted support and keep getting the same cookie cutter answers and suggestions that aren't helping me. It's getting pretty frustrating.
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I have often contacted support for this issue and find it a great pity that they don't care. Even with the latest update, nothing has been changed. Dear team, tell me specifically when you will fix this problem and I can play normally again?
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