Samsung mobile players games automatically closing

Soulslayer29

Hello as of mid way through the ascended heroes season on pokemon tcg live samsung players (or at least me at the moment) are getting kicked out the game after 1-3 games against there will this is annoying as I play competitive and this bug makes it difficult to reach masterball rank if you could please fix this issue ASAP we be grateful please if anyone else is experiencing this issue please speak up as it is unfair and annoying to deal with thank you

Bartimeus94

This happens to me too today. 🙁

Soulslayer29

ik right I do hope they fix that asap good to see I'm not the only one

Mod_Nova

Hey @Soulslayer29 and @Bartimeus94, welcome to the community! 🤗

If you are still experiencing issues with games closing, please contact our support team at this link with further information so that we can take a look into this for you. 

Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket. We appreciate your patience and understanding.