Update broken

zantetsuken6

I updated the app with the Gardevoir deck this morning and was able to open a few decks but since then the app keeps crashing and won’t load. I’ve cleared the cache and uninstalled/reinstalled the app, and it’s still not loading my account. I can log in on my partners account and the separate account in my iPad loads. Please help

Mod_Nova

Hi @zantetsuken6 - welcome to the community! 😎

Thank you for reporting this to us. Please submit a support ticket at this link with further information about your account so our team can help you with access.

Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Pocket, and click "Contact Us" on the bottom of your screen. We appreciate your understanding and patience!

DoubleCure

I had a couple of errors too but now it seems to be working fine.

Mod_Nova

https://community.pokemon.com/en-us/discussion/comment/124577#Comment_124577

Glad to hear!