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Sprigatito, Fuecoco, and Quaxly cards missing

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JankPlayTCG
JankPlayTCG Member Posts: 40
Second Anniversary 10 Comments 5 Likes 5 Agrees

I redeemed the codes for the Sprigatito, Fuecoco, and Quaxly promo cards but they are no longer in my collection on PTCGL. How can I get those cards back?