Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.

The game keeps disconnecting.

2 of the last 4 games I have played the opponent stopped taking actions on their turn and completely ran the clock out to from having more than 10 minutes left to 0. Even at 0 on the clock the game didn't end. My assumption is that the game disconnected me and still ran the clock and every other part of the game so I couldn't tell that I was disconnected. I also didn't have any wifi interruptions on my end during either game. If these problems keep happening I will be leaving the game, at least for a time.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,153 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees

    Hello @krillsmallfry, we understand your concerns with the game disconnecting. Please reach out to support for technical troubleshooting. To do this, please go directly through support.pokemon.com. Select Pokémon TCG Live and then Contact Us.