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My TCG Live keep disconnecting and sending me to the login screen after 15-20 minutes of gameplay

Pen1tent3
Pen1tent3 Member Posts: 1 ✭
in Pokémon TCG Live Bugs & Feedback #1

Hello Everyone, someone can help me?
After 15-20 minutes in some match my game send me to the login screen. This happen all the time, i already tried to reinstall the game, update it, disarm my firewall/norton, use another wi-fi connection and everything. On my tablet works fine, but on PC keeps disconnecting me after a while. Anybody can help me?

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Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,193 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hey there, @Pen1tent3! Thanks for reaching out and letting us know about the ongoing disconnection issues you’ve been experiencing while playing. We recommend submitting a support ticket with as much detail as possible so our team can investigate further. To do this, please visit support.pokemon.com, select Pokémon TCG Live, and click Contact Us to submit your report.

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