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My TCG Live keep disconnecting and sending me to the login screen after 15-20 minutes of gameplay

Hello Everyone, someone can help me?
After 15-20 minutes in some match my game send me to the login screen. This happen all the time, i already tried to reinstall the game, update it, disarm my firewall/norton, use another wi-fi connection and everything. On my tablet works fine, but on PC keeps disconnecting me after a while. Anybody can help me?

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Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,379 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees

    Hey there, @Pen1tent3! Thanks for reaching out and letting us know about the ongoing disconnection issues you’ve been experiencing while playing. We recommend submitting a support ticket with as much detail as possible so our team can investigate further. To do this, please visit support.pokemon.com, select Pokémon TCG Live, and click Contact Us to submit your report.