Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on October 14, 2025.
Please see the Version 1.31.0 - Patch Notes for more information.

Game screen gets stuck often

This has been happening for probably at least 25% of my games lately.

The games visuals stops updating. At first it seems like the opponent has stopped playing, I will not see them making any moves and eventually I see the countdown marking the end of their turn timer. However when I click into the battle log it will show that the opponent is still making moves and I just can't see them. Also when it gets to my turn (as per the battle log) the main game area will still be displaying like it is their turn so I can't make any moves. So my only option is to quit the match/concede.

Sometimes it will be mid animation, and the animation will be frozen.

I am on mobile.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,087 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees

    Hey there, @Singularity42. We understand your concerns with experiencing technical issues with the game. Can you please report this to our support team for technical troubleshooting for the screen freezing/getting stuck? Please go to support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us" to submit a ticket, be sure to provide details and any relevant screenshots for the investigation. Thank you!