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Issues with the new update

The game flat out refuses to load. It keeps giving me the message: ERROR 10099. I have tried uninstalling and reinstalling, clearing the cache… Is anyone else having issues? Seems like the game has been FULL of bugs lately.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,024 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees

    Hi @ChowderFest89, thank you for alerting us about the error code you're encountering with the game not loading. Please submit this issue over to our support team to have it further reviewed. To create a ticket, go to support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us".