Error 10099

SilentN0ir

Same thing happened to me :/

ValleeGurrl

I am also having this same error. I've switched to Wi-Fi then to mobile data, cleared cache and data, uninstalled game and restarted phone. I'm now trying to navigate to the online profile, so that I may deny access for authorized apps. Not sure if that will work though.

Mod_Bee

Hi Trainers, thank you for reporting this error code. We suggest reporting this to our support team for further investigation into the occurrence and help troubleshoot the problem. To submit a ticket, go to support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us" and provide screenshots and details about the error.

Cesar_freitas

Same here ! I opened a ticket on suporte. O Hope This help!

KingNinja777

Eu também to com o mesmo problema, isso começou acontecer ontem comigo.

SrMathias633

same problem here too

mateus-r

On PC, go to C:\Users\<your username>\AppData\LocalLow\pokemon\Pokemon TCG Live, open the Player.log file and check if theres a line saying theres a missing file like '20250831_1700/ptbr.gzip' (likely an update file missing from the servers).
Go to localization-cache folder, there should be other folders like the missing one, just create a copy of the most recent one changing the name to missing file. Now the game will be able to locate the missing file (even beign 'fake') and should launch.

Even if this works I recommend reinstalling the app after an official fix comes out (if ever) so you dont miss the real update.

HenriquePR1903

mesmo problema aqui também,

Tallahassee91

Resolvi desta forma.

Vai para C:\Usuarios<Seu_Usuario>\AppData\LocalRow\pokemon\Pokemon TCG Live, abre a pasta localization-cache, crie uma pasta com o seguinte nome "20250831_1700", abre a pasta acima e copia o arquivo "ptbr" e coloca o arquivo na pasta que vc criou

Curupira84

Same error here