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Can't login to Pokemon Go anymore

Tierwulf
Tierwulf Member Posts: 1 ✭
in Pokémon Square #1

I switched devices recently. I have been inactive on my previous device for about a year and half. But ever since I switched devices (including re-installing the whole game) I have been unable to complete the login using my Pokemon Trainer Club account (and it IS linked to the game). What the heck is going on with the game? Infinite bug loop with login?

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Answers

  • ShinyPokemon795
    ShinyPokemon795 Member Posts: 10 ✭
    Photogenic First Comment
    #2

    Are You clicking New Player instead of Returning Player?

  • Mod_Bee
    Mod_Bee Moderator Posts: 886 mod
    500 Comments 100 Likes Third Anniversary 25 LOLs
    #3

    Hello @Tierwulf, we understand you're having trouble logging into Pokémon GO with your Pokémon Trainer Club account after switching devices. For help resolving this issue, please reach out to the support team at support.pokemon.com. Select the Pokémon GO option and click "Contact Us" to submit a ticket. Our team can take a closer look and assist you directly.

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