Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.

Can't login to Pokemon Go anymore

Tierwulf
Tierwulf Member Posts: 1

I switched devices recently. I have been inactive on my previous device for about a year and half. But ever since I switched devices (including re-installing the whole game) I have been unable to complete the login using my Pokemon Trainer Club account (and it IS linked to the game). What the heck is going on with the game? Infinite bug loop with login?

Tagged:

Answers

  • ShinyPokemon795
    ShinyPokemon795 Member Posts: 107 ✭✭
    10 Comments 5 LOLs 5 Agrees First Answer

    Are You clicking New Player instead of Returning Player?

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,153 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees

    Hello @Tierwulf, we understand you're having trouble logging into Pokémon GO with your Pokémon Trainer Club account after switching devices. For help resolving this issue, please reach out to the support team at support.pokemon.com. Select the Pokémon GO option and click "Contact Us" to submit a ticket. Our team can take a closer look and assist you directly.

  • JaydenGohJH
    JaydenGohJH Member Posts: 1
    First Comment

    Pokemon go unable to login with Pokemon trainer club account. After login will hang there cannot go in Pokemon go.