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BUG: Hydregion ex: Obsidian + Sparking Crystal

Hi, have encountered this bug several times. Decided to report after losing a game to it. Would love to see it resolved.
Hydregion ex (Tera). Action: Obsidian. Requirements: 1x Dark, Psychic, Steel, and Normal energy.
I regularly pair Hydregion with: Dark, Psychic, and Luminous Energy. And a Sparkling Crystal.
This will sometimes allow Obsidian, and sometimes without reason it will not. My last game the action was disabled because of a missing Normal energy, despite having the above valid attached energy and item.
Any advice?
Many thanks.
Comments
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Hello, @Sol9700. Thank you for bringing this to our attention. To have this looked into further, please submit a ticket to our support team by visiting support.pokemon.com, selecting the Pokémon TCG Live link, and clicking “Contact Us.” Be sure to include any screenshots or match details if possible.
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Is it possible that jamming tower was in play? That cancels the effect of sparkling crystal.
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