Defeat even if it should at least a tie
Hello, last ranked game that i played was very closed. Both of us had 2 points I was with my last pokemon the timer showed 16.34 approximately. He played a Giratina EX with enough energy to attack but with to little health to survive as the attacks does 20 dmg to himself. His timer was at 15.39 approximately. After he killed my pokemon he received 1 point and I received 2 as his pokemon is an EX. And with a time advantage with one point over the 3 for a win I still loosed. At least it could've be a tie but it wasn't . I was struggling with playing the game having to little ways to open packs. I also submitted a request to the suport but received a pre-generated e-mail with no explanation, with no real reason for the issue and not even an apology. They added that this might be the last time I'll get a response on the issue, the one who responded was Agent_Dove.