Signing in problems

Elishah

Whenever I log into Pokemon live on my mobile device using my username and password it continues to say it's wrong or just resets the page, but using the same username and password on PC or on the official website it works perfectly fine

Mod_Nova

Hi @Elishah, welcome to the community! 😸

If you are still experiencing issues with signing in, please contact our support team directly at this link with further information so that we may take a closer look into this for you. 

Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket. Thank you!