Streak points don't work when you rank up

Aztreoo

I was ranking up and had a 6 win streak when I went from Super Ball 4 to Ultra Ball 1. I won the next 2 matches with an 8 win streak, but the streak points show 0. Has this happened to anyone else?

https://imgur.com/10sQMgf

Mod_Bee

Hello, @Aztreoo. Thank you for reaching out! Our support team can take a closer look into the streak points issue you're encountering and help you. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Pocket link, and click "Contact Us." Thanks!