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Streak points don't work when you rank up

I was ranking up and had a 6 win streak when I went from Super Ball 4 to Ultra Ball 1. I won the next 2 matches with an 8 win streak, but the streak points show 0. Has this happened to anyone else?

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 866 mod
    500 Comments 100 Likes Third Anniversary 25 LOLs

    Hello, @Aztreoo. Thank you for reaching out! Our support team can take a closer look into the streak points issue you're encountering and help you. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Pocket link, and click "Contact Us." Thanks!