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Why is my pokemon tcg live not loading on my phone?

FnafFamily80

FnafFamily80 Member Posts: 1 ✭

April 12 edited May 7 in Pokémon TCG Live Bugs & Feedback #1

It keeps on reseting when I click English.

My phone is not out of date and has storage and the app is updated. I cleared cache and force stopped the app and reseted my phone. Still nothing.

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Answers

Mod_Nova Moderator Posts: 548 mod

April 13 #2

Hey @FnafFamily80, welcome to the community!
This is something our support team is better equipped to help you with - please contact them directly at this link with further information. 🕵️‍♀️
Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket.

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Pipliplymon Member Posts: 22 ✭

April 13 #3

Couple things to try…turn off auto detect settings under proxy and set date & time to automatic.

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