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Can not find games/ Searching for Match

KozakUA
KozakUA Member Posts: 2 ✭
Third Anniversary
in Pokémon TCG LIVE Bugs & Feedback #1

Feel like posting here might not do anything at all considering the state of the game since its release but ever since rotation has happend on PTCGL, it takes me a considerably long time (5-7 minutes) to find a Casual match.

I log in to play this to do my dailies and maybe play a few more matches, but since rotation has happened, it has taken a considerably longer time to find a match. Before the update, it would take me 1-2 minutes tops before I could find a match and now it feels like I am staring at the Finding Match screen and watching the PokeBall spin for minutes.

This is not a network issue on my end. because I have tested finding a match at my home, off my wifi, and at my work and regardless of where I am, I am staring at the PokeBall spinning endlessly spinning and if I do manage to get a match, my opponent does not even seem to be there and the coin flip will never start.

I have stuck through this game when it first released and was an even worse mess the first few months but this game is quite literally becoming unplayable. Still glitches I've experienced back then and now it takes forever to find a match. Why this is not even a priority on their list to fix will forever be a puzzle to the community but this is getting ridiculous that they do not care for their user base at all.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 773 mod
    500 Comments Third Anniversary 25 LOLs 5 Answers
    #2

    Thanks for sharing your experience, @KozakUA! We completely understand your concerns regarding waiting for several minutes to find a match. Can you please submit a ticket so our team can take a closer look into this for you? You can do this by visiting support.pokemon.com, selecting the Pokémon TCG Live link, and clicking "Contact Us." Thanks again!

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