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[Pokémon TCG Live] Emergency Maintenance Notice

The Pokémon TCG Live game client is being taken back offline for emergency maintenance to investigate ongoing issues with latency, code redemptions, and matchmaking. Please see the Version 1.25.0 Gameplay Experience Disruptions thread for the latest updates.

Related Announcement: Pokémon TCG Live April Maintenance Issues and Content Schedule Changes.

Freezing

Perfect_Jab
Perfect_Jab Member Posts: 112 ✭✭✭
25 Agrees 10 Comments First Anniversary 5 LOLs

The game keeps freezing during matches. I have to restart the game everytime an it happens to often. Costs me the match an its just annoying. Does this happen to anyone else.

Comments

  • VuaConRua
    VuaConRua Member Posts: 13
    10 Comments Name Dropper

    It happens on every update. It's Hydra. One freezing trigger is fixed, two more appear.

  • Mod_Bee
    Mod_Bee Moderator Posts: 760 mod
    500 Comments Third Anniversary 25 LOLs 5 Answers

    Hi Trainers! We understand your concerns with experiencing frequent freezes during matches. Please get in touch with our support team for technical troubleshooting. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us." Thanks!

  • Perfect_Jab
    Perfect_Jab Member Posts: 112 ✭✭✭
    25 Agrees 10 Comments First Anniversary 5 LOLs

    This is just a constant problem now. EVERYTIME i play now it ends up freezing during one of the matches. Get all set up an then lose. An nothing gets done about this. Support is no help. Its not my phone or my service.