Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Can't even play the game-

ZackAckerman
ZackAckerman Member Posts: 1 ✭
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

Keep getting stuck on the loading screen when starting up, and receiving error 19011 and 10011 😑

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 887 mod
    500 Comments 100 Likes Third Anniversary 25 LOLs
    #2

    Hello @ZackAckerman, we understand you're having trouble loading the game! If the issue persists, we recommend submitting a ticket to our Support Team at support.pokemon.com, selecting Pokémon Trading Card Game Live, and clicking "Contact Us." Be sure to include the error codes 19011 and 10011 in your report and any screenshots of these. Thanks!

Categories