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[Pokémon TCG Live] Emergency Maintenance Notice

The Pokémon TCG Live game client is being taken back offline for emergency maintenance to investigate ongoing issues with latency, code redemptions, and matchmaking. Please see the Version 1.25.0 Gameplay Experience Disruptions thread for the latest updates.

Related Announcement: Pokémon TCG Live April Maintenance Issues and Content Schedule Changes.

Loading Pokemon TCG live not working

Hi, i`ve tried to get into the game because with the update you i didn`t play it for i think last 2 days and the "loading data from server" is loading for lets say 1 minute, then … its showing me this message —> "There was an issue loading Pokemon TCG live. Please try again - ERROR: 10011" . I`ve tried many times still not loading the game. Can i get a help with it? Thank you

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 760 mod
    500 Comments Third Anniversary 25 LOLs 5 Answers

    Hi @NobodyAtHere, we understand you're experiencing trouble with the game loading. If you're still experiencing this error with loading, please submit a ticket to our Support Team at support.pokemon.com, select Pokémon TCG, then select contact us, with the error code so we can assist you further.