Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Loading Pokemon TCG live not working

NobodyAtHere
NobodyAtHere Member Posts: 1 ✭
in Pokémon TCG Live Bugs & Feedback #1

Hi, i`ve tried to get into the game because with the update you i didn`t play it for i think last 2 days and the "loading data from server" is loading for lets say 1 minute, then … its showing me this message —> "There was an issue loading Pokemon TCG live. Please try again - ERROR: 10011" . I`ve tried many times still not loading the game. Can i get a help with it? Thank you

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,110 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hi @NobodyAtHere, we understand you're experiencing trouble with the game loading. If you're still experiencing this error with loading, please submit a ticket to our Support Team at support.pokemon.com, select Pokémon TCG, then select contact us, with the error code so we can assist you further.

  • Bman666775
    Bman666775 Member Posts: 1 ✭
    First Comment
    #3

    i can't load into the app. I can open it but it won't load into the app so I can play. It just stays on the loading screen and tells me there will be an update in a few days.

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,110 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #4

    Hey there, @Bman666775. We understand your concerns with the game not loading. We recommend submitting a ticket so our team can troubleshoot this problem. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Love link, and click "Contact Us." Thanks!

Categories