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Packs not loaded during the matching problem

ohgeemar
ohgeemar Member Posts: 1 ✭
First Comment Photogenic
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

I have redeemed some codes earlier when I went into the game when the matching problem occur

the pack opening sequence didn’t load, is the codes burned?

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 887 mod
    500 Comments 100 Likes Third Anniversary 25 LOLs
    #2

    Hi @ohgeemar. Thank you for reaching out to report the issue with your packs. We recommend submitting a ticket to our Support Team so they can investigate further and provide assistance. To submit a ticket, please go to support.pokemon.com, select the Pokémon Trading Card Game Live link, and click "Contact Us." Thanks again!

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