Rant on Trading
I'll start off by saying it's easy to complain about any game, but this one takes the cake. I've never been this annoyed at a company before.
This game has so much potential. They are plaguing everything with absurd restrictions. For starters, there is no log out option. That's one of the most basic features for any game to have. Second, they have made trading borderline hell. You have to fodder 20 cards to unlock everything. Now that doesn't sound bad until you realise you can't fodder your extra pidgeys, they have to be higher rated cards (like your charizard). You're also required to have 2 of each card at all times, which becomes annoying when it comes to flairing (putting a shine) on your cards. Gaining pack points is tedious. The shop only refreshes monthly, which is crazy since once you buy the limit (10 of each item), you're stuck waiting until the next month. Of course, they have purchasable currency (gold) that you can use instead, but you have to spend money on it.
Suggestions:
Make a log out option. I get it, you don't want people to have multiple accounts. Truth is, they will, and they'll continue to.
Remove the limit to have 3 cards minimum to be able to flair 1 card. You should NOT be dictating any minimum besides 2, since that allows you to have one card leftover. Although ideally, it would only cost shinedust and not another card.
Fix trading. Either allow the foddering of low level basic cards or remove the feature entirely. Trade tokens are fine, but asking for 500 each time is insane. Don't discourage trading in a TRADING card game.
Have the shop refresh weekly. The monthly deals should be better priced. Lower the cost slightly, maybe from 18 to 15.
Make more options to earn hourglasses or reduce the time for free packs. 2 packs in 24 hours makes this an afk game. Try 4 in 24 hours i.e. 1 every 6 hours.