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Disappearing cards

19asz16
19asz16 Member Posts: 4 ✭
Name Dropper First Comment
in Pokémon TCG Bugs & Feedback #1

Disappearing cards, yesterday I had "forest seal stone" and "Rotom V". Today I don't have them anymore. Does this have anything to do with the fact that they were free cards? and suddenly they are taken away?

Answers

  • DoubleCure
    DoubleCure Member Posts: 1,630 ✭✭✭✭✭
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    #2

    Disappear from where? Did you had yhe cards in your deck while editing it? or any filters accidentally on?

  • 19asz16
    19asz16 Member Posts: 4 ✭
    Name Dropper First Comment
    #3
    https://community.pokemon.com/en-us/discussion/comment/62353#Comment_62353

    They disappeared from the general card library, I didn't use any filters. I only tested all the filters when I was looking for these cards today.
    This happened for the second time within a week of opening the account, I can't remember what card it was. But I already ignored the situations.

  • 19asz16
    19asz16 Member Posts: 4 ✭
    Name Dropper First Comment
    #4

    I bought "Forest Seal Stone" for 425 Trade Credits, of course there is one card.
    Apparently free cards are taken away when you don't have them in the deck you're currently using.

  • DoubleCure
    DoubleCure Member Posts: 1,630 ✭✭✭✭✭
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    #5

    That's really weird, I never noticed any card gone like that… maybe the best is for you to create a support ticket so they can check that odd issue.

  • 19asz16
    19asz16 Member Posts: 4 ✭
    Name Dropper First Comment
    #6

    I sent a report, the topic can be closed.

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