Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.
The Pokémon Community Forums are evolving!

Your previous thread may temporarily be unavailable while we move discussions. We appreciate your patience!

Where is my Deck that I bought?

I bought the deck in the in-app store, but it shows that I still don't have the cards. What should I do now?

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 818 mod
    500 Comments Third Anniversary 25 LOLs 5 Answers

    Hello @LordShadowwww! Our support team can assist you regarding the deck you purchased. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG link, and click "Contact Us." Thank you!