The beginner tutorial is stuck and cannot continue.

RoteNami

After completing the 5 battles in the beginner tutorial, the system guided me to the tier interface to claim rewards. However, no matter where I click on the screen, there is no response, and I cannot proceed.

So, I restarted the app, but after re-entering, the tutorial resumed from where it was interrupted, and the same issue occurred when I entered the tier interface.

Now, I am stuck in the tutorial and cannot proceed to play the game properly.

what should i do now?

Mod_Nova

Hey there @RoteNami! If you're continuing to experience this issue with the beginner tutorial, please contact our support team directly at this link with further information so they can help you with your account.

Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. We appreciate your patience and understanding! 😊