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Game keeps crashing at the worst times

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ReubenR-Blazer
ReubenR-Blazer Member Posts: 3 ✭
First Anniversary Name Dropper First Comment
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

Hi, I play on a Moto E and I've been having trouble getting into matches and ending them. There's a random chance whether I get to play a game or the app closes before I could play it; giving my opponent a free win.

There's another bug where when a match ends, the game just automatically closes whether I win or lose. I can't do anything about either of these problems.

Can someone who works on this game update it and fix those issues for me? That'd be wonderful!

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  • Mod_Bee
    Mod_Bee Moderator Posts: 946 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hi there, @ReubenR-Blazer! Thanks for reaching out and letting us know about the issues you're experiencing with the game crashing. Can you please submit a ticket to have this investigated? Our team will look into this further to ensure the game runs smoothly on your device. Go to support.pokemon.com, select the Pokémon TCG Live, and click "Contact Us." In the ticket, be sure to include additional details, such as screenshots or specific scenarios where this occurred. Thanks!

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