The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on July 22, 2025 to address known issues. Please see the Maintenance Notice - 07/22/25 announcement for more information.
The team is currently investigating increased player reports related to intermittent disconnections, freezing, and general latency issues that may be impacting the gameplay experience in Pokémon TCG Live.
Game keeps crashing at the worst times
Hi, I play on a Moto E and I've been having trouble getting into matches and ending them. There's a random chance whether I get to play a game or the app closes before I could play it; giving my opponent a free win.
There's another bug where when a match ends, the game just automatically closes whether I win or lose. I can't do anything about either of these problems.
Can someone who works on this game update it and fix those issues for me? That'd be wonderful!
Comments
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Hi there, @ReubenR-Blazer! Thanks for reaching out and letting us know about the issues you're experiencing with the game crashing. Can you please submit a ticket to have this investigated? Our team will look into this further to ensure the game runs smoothly on your device. Go to support.pokemon.com, select the Pokémon TCG Live, and click "Contact Us." In the ticket, be sure to include additional details, such as screenshots or specific scenarios where this occurred. Thanks!
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