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My app froze but my opponent kept playing?
I had just finished my first turn when playing the Switch card froze my actions. I could tap on my cards to see them, the Switch was in the Play spot on the table, but it didn't give me the option to switch active and benched, and I couldn't take any further actions at all anymore. When I looked at the game log, my opponent was still taking turns and I was drawing a card, then losing my turn to inactivity, even though none of my cards nor my opponent's had moved.
what happened??
This is real messed up the day before the brackets close and I'm two wins away from Arceus level.
Best Answer
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Hi @TeeTurtle. We understand the inconvenience when your app freezes while actively playing. We suggest submitting a report to the support team for investigation and assistance. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Live, and click "Contact Us" and include additional details, such as screenshots or specific scenarios where this occurred. Thanks!
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