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Lost account, No response

Mew2ing
Mew2ing Member Posts: 1

Hi,

Recently I've lost my account while changing my phone and during the process I've lost all my data and my account wasn't linked to anything so I lost it.

I've send a message to the support on december 20th and got a response asking for more informations on the 22th, I've send every information I knew to have my account back but since then I got no response and its already been 8 days, no update and I really think it's not normal.

Request : 2576026

Thanks,

Answers

  • Mod_Nova
    Mod_Nova Moderator Posts: 137 mod
    100 Comments 25 Likes 5 Agrees 5 LOLs

    Hi @Mew2ing! Unfortunately, we are unable to assist with Customer Support tickets on the Community Forums, and we ask that you do not share the details of your private support tickets here. Please direct any further questions to Customer Support if necessary. Thank you for your understanding!


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