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Pack Points Exchange (exhange by mistake)

umpir_darkula
umpir_darkula Member Posts: 3 ✭
First Comment
in Pokémon TCG Pocket Bugs & Feedback #1

I was saving Pack Points and when got 500+, started to look at cards to decide which Card I should exchange. Since "Exchange" button and "X" button are next to each other, I accidentally pressed "Exchange" instead of "X" for a card I already had multiple copies of, so I basically wasted 500 pack points and would have to open 100 more packs to get back to 500…

Attached image of the screen I am talking about.

Untitled Image

I guess there is no way to revert this, right? Even by contacting support?

I also think you should at least add a confirmation dialog in case someone accidentally clicks wrong button and I an guessing I am probably not the only one.

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 513 mod
    500 Comments 25 LOLs 5 Answers 25 Likes
    #2

    Hi @umpir_darkula, we understand your concerns and appreciate the feedback. It's best to check in with our support team for any options, and sharing your feedback as well. Please submit a ticket to get the conversation started by going to support.pokemon.com, click on the Pokémon TCG Pocket, and then hit "Contact Us". Thank you!

  • DoubleCure
    DoubleCure Member Posts: 1,366 ✭✭✭✭✭
    1000 Comments 500 Likes 500 Agrees 250 LOLs
    #3

    Did you post the wrong image? Kabuto it's 70 pack points not 500.

  • umpir_darkula
    umpir_darkula Member Posts: 3 ✭
    First Comment
    #4

    I just posted random image of this screen I found on the internet, since image from PC cannot be attached (you must provide URL of uploaded image). Image is there just to show how close buttons are and easy to miss and click wrong one.

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