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Battle does not disqualify my opponent after going AFK

bababasti17
bababasti17 Member Posts: 1 ✭
in Pokémon TCG Pocket Bugs & Feedback #1

I was playing the win streak event and I was in the middle of a battle when my opponent went AFK (away from keyboard) and stopped battling. This was when I knocked out one of his Pokémon and he failed to choose the next Pokémon to sub-in. For some reason, the battle did not start the count, when the timer ended, nothing happened, so I waited for 5 minutes hoping that my opponent would return. I did not want to concede because it was during the streak event. After 5 minutes, nothing was still happening, so I left the app quickly to reply to a message. However, when I got back to the app, I was surprised to see that I was disqualified from the game and it cost me a loss. This bug has to be fixed because I waited for so long only to still lose.

Comments

  • Mod_Nova
    Mod_Nova Moderator Posts: 65 mod
    10 Comments 5 Agrees 5 LOLs 5 Likes
    edited December 11 #2

    Hey @bababasti17, thanks for bringing this to our attention. Please reach out to our support team directly for further assistance with this - to do so, visit support.pokemon.com, selecting Pokémon TCG Pocket, and clicking "Contact Us" on the bottom of your screen. We appreciate your patience and understanding!

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