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My cards are gone

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I pulled a $150 charizard and when I went back on the app it’s gone

Answers

  • Bootygiggler50
    Bootygiggler50 Member Posts: 2
    First Comment

    How do I get it back

  • Mod_Nova
    Mod_Nova Moderator Posts: 346 mod
    100 Comments 25 Agrees 25 Likes First Answer
    edited December 2024 #3

    Hi @Bootygiggler50, thank you for reporting this issue! Please submit a ticket to our support team so they can look into your account. To do so, visit support.pokemon.com, select Pokémon TCG Live, and click "Contact Us" on the right side of the screen. Thank you for your patience and understanding.

  • clasingla
    clasingla Member Posts: 3,866 ✭✭✭✭✭
    2500 Comments 500 Likes 500 Agrees 50 Answers
    edited December 2024 #4

    if you pulled it in real life your not guaranteed to get it in live since the packs on live will not have the same cards that were in the pack

    Edit: Since you mentioned money and Tcg live cards don’t hold any money value in the game itself since there is no way to trade cards

  • TechHog
    TechHog Member Posts: 2,900 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 LOLs 250 Likes

    Lol

  • TechHog
    TechHog Member Posts: 2,900 ✭✭✭✭✭
    2500 Comments 500 Agrees 250 LOLs 250 Likes

    Click on the regular art, and the click "available." You'll see it. Sadly, you will not be able to sell it for $150. 🤣