My cards are gone

Bootygiggler50

I pulled a $150 charizard and when I went back on the app it’s gone

Bootygiggler50

How do I get it back

Mod_Nova

Hi @Bootygiggler50, thank you for reporting this issue! Please submit a ticket to our support team so they can look into your account. To do so, visit support.pokemon.com, select Pokémon TCG Live, and click "Contact Us" on the right side of the screen. Thank you for your patience and understanding.

clasingla

if you pulled it in real life your not guaranteed to get it in live since the packs on live will not have the same cards that were in the pack

Edit: Since you mentioned money and Tcg live cards don’t hold any money value in the game itself since there is no way to trade cards

TechHog

Lol

TechHog

Click on the regular art, and the click "available." You'll see it. Sadly, you will not be able to sell it for $150. 🤣