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My cards are gone

Bootygiggler50
Bootygiggler50 Member Posts: 2 ✭
First Comment
edited May 2025 in Pokémon TCG Live Bugs & Feedback #1

I pulled a $150 charizard and when I went back on the app it’s gone

Answers

  • Bootygiggler50
    Bootygiggler50 Member Posts: 2 ✭
    First Comment
    #2

    How do I get it back

  • Mod_Nova
    Mod_Nova Moderator Posts: 1,152 mod
    500 Likes 1000 Comments 100 LOLs 100 Agrees
    edited December 2024 #3

    Hi @Bootygiggler50, thank you for reporting this issue! Please submit a ticket to our support team so they can look into your account. To do so, visit support.pokemon.com, select Pokémon TCG Live, and click "Contact Us" on the right side of the screen. Thank you for your patience and understanding.

  • clasingla
    clasingla Member Posts: 8,199 ✭✭✭✭✭
    2,500 Likes 1,500 Agrees 5000 Comments 1,000 LOLs
    edited December 2024 #4

    if you pulled it in real life your not guaranteed to get it in live since the packs on live will not have the same cards that were in the pack

    Edit: Since you mentioned money and Tcg live cards don’t hold any money value in the game itself since there is no way to trade cards

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