[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on July 22, 2025 to address known issues. Please see the Maintenance Notice - 07/22/25 announcement for more information.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on July 22, 2025 to address known issues. Please see the Maintenance Notice - 07/22/25 announcement for more information.
[Pokémon TCG Live] Gameplay Experience Disruptions
The team is currently investigating increased player reports related to intermittent disconnections, freezing, and general latency issues that may be impacting the gameplay experience in Pokémon TCG Live.
The team is currently investigating increased player reports related to intermittent disconnections, freezing, and general latency issues that may be impacting the gameplay experience in Pokémon TCG Live.
My cards are gone
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Bootygiggler50
Member Posts: 2 ✭
I pulled a $150 charizard and when I went back on the app it’s gone
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Answers
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How do I get it back
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Hi @Bootygiggler50, thank you for reporting this issue! Please submit a ticket to our support team so they can look into your account. To do so, visit support.pokemon.com, select Pokémon TCG Live, and click "Contact Us" on the right side of the screen. Thank you for your patience and understanding.
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if you pulled it in real life your not guaranteed to get it in live since the packs on live will not have the same cards that were in the pack
Edit: Since you mentioned money and Tcg live cards don’t hold any money value in the game itself since there is no way to trade cards
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