Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Can't install Pokemon TCG Pocket v1.09 Android

HappyTriangle
HappyTriangle Member Posts: 0 ✭
in Pokémon TCG Pocket Bugs & Feedback #1

Hi team,

I was prompted to install an update the app.

When redirected to the play store and tapping update, I downloaded the update but it failed to after installing

Popup appeared. Can't install Pokemon TCG Pocket.

I've check that i have storage, sufficient wifi connection (writing this post while using the mobile).

I haven't had any issues with other version before.

Mobile is a Samsung s22 ultra running android 14 on the October security patch.

Any ideas on a fix?

Comments

  • Mod_Nova
    Mod_Nova Moderator Posts: 11 mod
    10 Comments Name Dropper Photogenic
    edited 12:53AM #2

    Hi @HappyTriangle! To get this resolved, I suggest reaching out to our support team. Head over to support.pokemon.com, select Pokémon TCG Pocket, and click "Contact Us" on the bottom of the menu to send in a ticket. Thanks for bringing this to our attention!

Categories