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Never received card after using pack points

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debodex93
debodex93 Member Posts: 1 ✭
in Pokémon TCG Pocket Bugs & Feedback #1

UUsed 70 pack points to craft staryu and never received it but lost the points

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  • Mod_Bee
    Mod_Bee Moderator Posts: 937 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hey there, @debodex93! Our support team can take a look and assist you with checking into the card you didn't receive after using your points. Can you please submit a ticket to them? To do that, please go to support.pokemon.com, click on the Pokémon TCG Pocket link, and then hit "Contact Us." Thanks!

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