[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on December 16, 2025.
Please see the Version 1.33.0 - Patch Notes for more information.
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on December 16, 2025.
Please see the Version 1.33.0 - Patch Notes for more information.
Never received card after using pack points
debodex93
Member Posts: 1 ✭
UUsed 70 pack points to craft staryu and never received it but lost the points
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Comments
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Hey there, @debodex93! Our support team can take a look and assist you with checking into the card you didn't receive after using your points. Can you please submit a ticket to them? To do that, please go to support.pokemon.com, click on the Pokémon TCG Pocket link, and then hit "Contact Us." Thanks!
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