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Bug premium pass

Virgosept
Virgosept Member Posts: 2 ✭
in Pokémon TCG Pocket Bugs & Feedback #1

I used another email to sign up for the 14-day free Premium Pass during the trial server period. However, when the trial server ended, I signed up again using my current email. This resulted in me receiving the 14-day free trial twice, as I used different emails. I would like the developers to check, as I did not intend to take advantage. Here is the support ID: YgnnxvNXce

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  • Mod_Bee
    Mod_Bee Moderator Posts: 650 mod
    500 Comments 25 LOLs 5 Answers 25 Likes
    #2

    Thank you for bringing this to our attention, @Virgosept. We recommend reaching out to our support team so they can review this matter further. Please submit a ticket with your details by visiting support.pokemon.com, click on the Pokémon Pocket TCG link, and then hit "Contact Us." They'll be able to assist you directly!

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