[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for scheduled maintenance from 15:00 ~ 23:00 (UTC) on April 21, 2026.
Please see the Version 1.37.0 - Patch Notes for more information.
Pokémon TCG Live will be offline for scheduled maintenance from 15:00 ~ 23:00 (UTC) on April 21, 2026.
Please see the Version 1.37.0 - Patch Notes for more information.
Bug premium pass
Virgosept
Member Posts: 2 ✭
I used another email to sign up for the 14-day free Premium Pass during the trial server period. However, when the trial server ended, I signed up again using my current email. This resulted in me receiving the 14-day free trial twice, as I used different emails. I would like the developers to check, as I did not intend to take advantage. Here is the support ID: YgnnxvNXce
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Comments
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Thank you for bringing this to our attention, @Virgosept. We recommend reaching out to our support team so they can review this matter further. Please submit a ticket with your details by visiting support.pokemon.com, click on the Pokémon Pocket TCG link, and then hit "Contact Us." They'll be able to assist you directly!
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