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[Pokémon TCG Live] Maintenance Notice

The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.

Bug premium pass

I used another email to sign up for the 14-day free Premium Pass during the trial server period. However, when the trial server ended, I signed up again using my current email. This resulted in me receiving the 14-day free trial twice, as I used different emails. I would like the developers to check, as I did not intend to take advantage. Here is the support ID: YgnnxvNXce

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 845 mod
    500 Comments 100 Likes Third Anniversary 25 LOLs

    Thank you for bringing this to our attention, @Virgosept. We recommend reaching out to our support team so they can review this matter further. Please submit a ticket with your details by visiting support.pokemon.com, click on the Pokémon Pocket TCG link, and then hit "Contact Us." They'll be able to assist you directly!