unable to use active pokémon
I evolved misdreavus Silver Tempest into mismagius Silver Tempest in the active spot and it wouldn't let me use any cards from my hand or use the attack for 1 psychic energy or retreat for 1 energy even though I had attached the energy previously. Eventually, the mismagius in the active spot disappeared leaving me with no active pokémon and couldn't bring a benched pokémon to the active spot. Once my opponent knocked out the none-existent active pokémon, the attack animation played over the deck and the battle softlocked. After conceding the game froze on a black screen unable to show a result screen and was playing the menu music. I had to force close and restart the game completely to fix the glitch.
My opponent was using Gengar ex in the active spot with radiant Greninja, Arbok ex and a few other pokemon to fill the bench.
I was not able to export the battle log due to the glitch. The glitch should not have been due to connection issues due to being connected by ethernet cable, and other services in the background were still able to run at the time of the glitch.
Comments
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Hello @LastingLizard, we appreciate you alerting us and sharing these details! The issue you described, should be reported to our support team so they can gather the necessary details and further assist you. You might consider reporting this through our support page by submitting a ticket to them, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thank you!
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