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The app keeps crashing

Godzilla2024
Godzilla2024 Member Posts: 1 ✭
in Pokémon TCG Pocket Bugs & Feedback #1

my App is not working I’ve deleted it and reinstalled it and shut off my phone it would still not open Help?

Comments

  • redeye29
    redeye29 Member Posts: 5 ✭
    First Comment
    #2

    Having the same issue, each time I open up the app it immediately crashes. Tried deleting and reinstalling, and restarting the device. Trying to play on iOS.

  • DoubleCure
    DoubleCure Member Posts: 1,681 ✭✭✭✭✭
    100 Answers 1000 Comments 500 Likes 500 Agrees
    #3

    How old is your device?

  • redeye29
    redeye29 Member Posts: 5 ✭
    First Comment
    #4

    Having the same issue, playing on iOS and I've deleted and reinstalled the app a few times. Also tried restarting my device. Each time I attempt to open up the app, it pulls up a gray screen and instantly crashes.

  • Pug726122
    Pug726122 Member Posts: 1 ✭
    First Comment
    #5

    I have the same thing happening on 2 different devices never been able to play yet.

  • redeye29
    redeye29 Member Posts: 5 ✭
    First Comment
    #6

    iPhone 15, updated to iOS 18.1. Still happening, haven’t even been able to open up the app.

  • DoubleCure
    DoubleCure Member Posts: 1,681 ✭✭✭✭✭
    100 Answers 1000 Comments 500 Likes 500 Agrees
    #7

    I've been playing for more than 3 weeks and never had any of those issues, there will always be problems with specific devices/software tho the best you can do is try to contact the support or try it on a 3rd device.

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