Where are all my decks/cards from sunsetting tcg online
I know i'm late to the party, but i Just downloaded TCG Live… It prompted me to migrate over my data from TCG online, so i did.
I understand that custom deck were not migrated, but where are all my cards? More importantly where are all the decks i purchased? Soaring Storm, Relentless Flame, Torrential Cannon, Laser, Focus, Unseen Depths. My Hidden fates collectors box. All of it is gone… How do I get it back?
Answers
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Your cards are migrated, but cards from the XY and Black & White Series are not playable yet, eventually will be playable via future game updates, also cards from Series before those are gone forever.
Currently, there is no dedicated “collection” area in Pokémon TCG Live, but you can view your entire collection of cards and deck accessories by selecting Decks from the main menu, select the button to toggle from Standard to Expanded and then choosing Edit Deck or Create Deck.
Changing the Format filter to All will show you all the cards that are currently in your collection, regardless of whether card logic has been implemented for them yet. Additionally, changing the Show Cards filter to All will show you all cards that are currently available in the game, including those that are not yet in your collection.
The decks are not migrated period... custom or not, but you should have the cards, unless they belong to the Series that did not migrate. It wouldn't matter much anyway because those were Theme decks and Theme decks format it's gone for good.
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Hello Syates101,
I understand your frustration. I recommend reporting this directly through our official channels by opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there, click "Contact Us."
If you have any more questions or encounter other issues, please feel free to reach out!
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