[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
TCG ate my deck code
Sleninjipi
Member Posts: 1 ✭
I recently got a new deck that gave me a deck code. I redeemed it but I went back to the game and it was frozen, I reloaded the game and when I came back there was nothing from the deck. This has happened with other codes in the past and TCG says that they are redeemed. It just keeps eating my code cards and I don’t know how to fix this.
0
Comments
-
Hi @Sleninjipi. That doesn't sound good. Our support team can take a closer look and assist you, could you please open a ticket with our support team? That can be done by going to » support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thank you!
0
