[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Why has the rarity level of cards in my account decreased?
Bluewhale-ice
Member Posts: 1 ✭
The rarity level of the card in my account, when opened, reveals that the card has a level that does not match its actual rarity level.
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Answers
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Probably you are looking in the wrong place, there is no dedicated “collection” area in Pokémon TCG Live.
But you can view your entire collection of cards by selecting Decks from the main menu and then choosing Edit Deck and select the card whose variation or rarity you are looking for. Directly below the screen that enlarges the card, select the available dropdown button, which will open a list of the variations and rarities of that card in the game.
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Hi @Bluewhale-ice! If you still need help with your rarity level of your cards decreasing, then we recommend reaching out to our Support Team to help. They can be reached by going to https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us".
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