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Why has the rarity level of cards in my account decreased?

Bluewhale-ice
Bluewhale-ice Member Posts: 1 ✭
in Pokémon TCG LIVE Bugs & Feedback #1 
The rarity level of the card in my account, when opened, reveals that the card has a level that does not match its actual rarity level.

Answers

  • DoubleCure
    DoubleCure Member Posts: 1,234 ✭✭✭✭✭
    1000 Comments 500 Likes 500 Agrees 50 Answers
    #2

    Probably you are looking in the wrong place, there is no dedicated “collection” area in Pokémon TCG Live.

    But you can view your entire collection of cards by selecting Decks from the main menu and then choosing Edit Deck and select the card whose variation or rarity you are looking for. Directly below the screen that enlarges the card, select the available dropdown button, which will open a list of the variations and rarities of that card in the game.

  • Mod_Bee
    Mod_Bee Moderator Posts: 459 mod
    100 Comments 25 LOLs 5 Answers 25 Likes
    #3

    Hi @Bluewhale-ice! If you still need help with your rarity level of your cards decreasing, then we recommend reaching out to our Support Team to help. They can be reached by going to https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us".

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