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New promo card messed up

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Dakndam
Dakndam Member Posts: 1 ✭
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

Just gaot a new ETB box and my promo card is crimped at the bottom. Who do i contact?

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  • TheJeffers
    TheJeffers Member Posts: 1,829 ✭✭✭✭✭
    500 Agrees 1000 Comments 50 Answers 250 Likes
    #2

    https://support.pokemon.com/hc/en-us/articles/360001000654-What-is-the-card-and-parts-replacement-policy

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