Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

[Pokémon TCG Live] Maintenance Notice

Pokémon TCG Live will be offline for scheduled maintenance from 15:00 ~ 23:00 (UTC) on May 19, 2026.
Please see the Version 1.38.0 - Patch Notes for more information.

New promo card messed up

Dakndam

Dakndam Member Posts: 1 ✭

June 2024 edited May 2025 in Pokémon TCG Live Bugs & Feedback #1

Just gaot a new ETB box and my promo card is crimped at the bottom. Who do i contact?

2

Comments

TheJeffers Member Posts: 2,033 ✭✭✭✭✭

June 2024 #2

https://support.pokemon.com/hc/en-us/articles/360001000654-What-is-the-card-and-parts-replacement-policy

0

Categories