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New promo card messed up

Dakndam

Dakndam Member Posts: 1 ✭

June 2024 edited May 2025 in Pokémon TCG Live Bugs & Feedback #1

Just gaot a new ETB box and my promo card is crimped at the bottom. Who do i contact?

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TheJeffers Member Posts: 2,165 ✭✭✭✭✭

June 2024 #2

https://support.pokemon.com/hc/en-us/articles/360001000654-What-is-the-card-and-parts-replacement-policy

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