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The game crashes suddenly

S-T-I-L-E-S
S-T-I-L-E-S Member Posts: 2
First Anniversary

This has happened repeatedly in matches where the game crashes, an im getting tired of it because it causes me to lose points in competitive.

There's nothing specific that triggers the crash; it can happen when picking a card, activating an ability, or when a passive ability activates.

Comments

  • Hades0918
    Hades0918 Member Posts: 16,142 ✭✭✭✭✭
    2,500 LOLs 2,500 Agrees 2,500 Likes 10000 Comments

    I'm curious

    Did this ever get fixed for you?

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,382 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees

    Hello @S-T-I-L-E-S , thanks for sharing your experience. We understand your concerns with the game crashing during matches, especially when it impacts your competitive progress.

    We recommend submitting a ticket with your device details and any additional information at https://support.pokemon.com/ (select TCG Live, then click “Contact Us”) so the team can investigate further. Thanks for bringing this to our attention!