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Can't redeem codes cause of the reCaptcha nonsense

Savage101
Savage101 Member Posts: 13 ✭
5 Agrees First Anniversary Name Dropper First Comment
in Pokémon TCG LIVE Bugs & Feedback #1

Is there anyway this can be fixed asap? i like redeeming codes more on tcgo then live at this point. Why is the recaptcha popping up constantly? ill put in 9 codes then gotta restart cause it says The server can't validate your recaptcha. i got like 80 more codes to redeem

Comments

  • Monk_Kem
    Monk_Kem Member Posts: 5 ✭
    First Anniversary First Comment
    #2

    yeah, these really annoyed. 🤢🤢🤢🤢🤢
    sometime its happen since the first code.
    I have 300 code to redeem but its happen every 3-5 code and have to wait so long.
    how to avoid this thing ???

  • DoubleCure
    DoubleCure Member Posts: 1,223 ✭✭✭✭✭
    1000 Comments 500 Likes 500 Agrees 50 Answers
    #3

    Agree, this is super annoying and happened to me lots of times, that's the only reason now I redeem the codes through the app instead of using the redeem web page.

  • Mod_Bee
    Mod_Bee Moderator Posts: 455 mod
    100 Comments 25 LOLs 5 Answers 25 Likes
    #4

    We understand your concerns, @Savage101. Our support team could provide guidance on this issue, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." to submit a ticket over to them for help.

  • TlorFett
    TlorFett Member Posts: 1 ✭
    First Comment Name Dropper
    #5
    https://community.pokemon.com/en-us/discussion/comment/52970#Comment_52970

    This is cool and all but the issue is clearly the website so a support ticket is nonsense. Coming back to the game after a break since the terrible swap from Online to Live and now have todeal with this issue which has been an issue according to other forum posts since launch of Live. Some actual input or effort would be dope.

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