I had received a chest, opened it got the reward but then

Krrish12341234

I had received a unite licence chest from the event type of thing, which comes when I play after a long time. So from that chest I selected to get the unite licence of garchomp, I received it and then closed the game, after playing the game again after a few days, today I saw that I did not have the garchomp, and the chest was also not in my item box.

What should I do now??

Mod_Bee

Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

Resilient30

Perhaps it was a rental license?

Krrish12341234

It was not a rental license I had received it from the trainers return bonus.

Resilient30

hm, that’s strange