Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Update Notice

Pokémon TCG Live is scheduled to receive an update at 17:00 (UTC) on October 6, 2026.
Please see the Version 1.43.0 - Patch Notes for more information.

Lost all data

Squirtle_Berry
Squirtle_Berry Member Posts: 2 ✭

This morning I opened the app on my phone, as usual. It surprisingly asked me to re-enter my username and password. After that, I found my account to be completely erased.

From Level 20 and nearly 600 played matches, I was back to level 1, no cards in my collection. And the tutorial started again…

Is anyone else facing this issue?