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Not sure why

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When I made it to arceus league I redeemed my rewards and only got coins crystals a d sleeves I was suppose to get the temp forces bundle but it didn't give me it thank goodness I screen recorded it how do I deal with it?

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  • DoubleCure
    DoubleCure Member Posts: 548 ✭✭✭✭
    First Comment 5 Likes 5 LOLs First Anniversary
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    Open a ticket in the support page, and provide them the evidence.

    I have used screenshots before, not sure if they allow video files as evidence, doesn't hurt to try.