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Why can't I download Pokémon TCG LIVE (PTCGL) from its webpage?

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When I download PTCGL from its webpage, it appears lines like this:

403 ERROR

The request could not be satisfied.

Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. (…)

Can anyone help with this problem? Thanks!

Answers

  • Mod_Skrilla
    Mod_Skrilla Moderator Posts: 266 mod
    First Anniversary 5 Likes First Answer First Comment
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    Hello Trainer. Thank you for bringing this to our attention, and I appreciate you sharing the specific details of the issue you're experiencing.

    I recommend reporting this directly through our official channels by opening a ticket with the support team. You can do so by visiting   then click the Pokémon Trading Card Game Live link. From there, click "Contact Us." 

    If you have any more questions or encounter other issues, please feel free to reach out!https://support.pokemon.com/