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Master Ranked Issue

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Cognicide
Cognicide Member Posts: 1 ✭
in General Pokémon UNITE Discussion #1

Whenever I go to play a ranked game, there is an error message the is displayed that says I cannot participate because i don’t have 14 Unite Licenses. I have 16, though, and i’ve tried everything including uninstalling the game and reinstalling it. It continues to show this same error for Master x1400 + :/

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  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    #2

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"

  • Kieraste
    Kieraste Member Posts: 76 ✭✭
    10 Comments First Anniversary 5 Likes Name Dropper
    #3

    There is another person in the r/pokemonunite reddit that is experiencing the same issue, you might want to ask the Unite or Mathcord Discord

  • Flametix
    Flametix Member Posts: 643 ✭✭✭
    500 Comments 100 Likes 100 LOLs 100 Agrees
    #4

    it doesn't really matter now that they changed it but this was because EX licenses don't count towards the 14 licenses because you can only have one per team

  • Pokemaster9293
    Pokemaster9293 Member Posts: 767 ✭✭✭
    500 Comments 25 LOLs 25 Likes 25 Agrees
    #5

    oh that makes sense @Flametix

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