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Master Ranked Issue

Whenever I go to play a ranked game, there is an error message the is displayed that says I cannot participate because i don’t have 14 Unite Licenses. I have 16, though, and i’ve tried everything including uninstalling the game and reinstalling it. It continues to show this same error for Master x1400 + :/

Comments

  • Mod_Skrilla
    Mod_Skrilla Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"

  • Kieraste
    Kieraste Posts: 76 ✭✭
    25 Likes 10 Comments First Anniversary Name Dropper

    There is another person in the r/pokemonunite reddit that is experiencing the same issue, you might want to ask the Unite or Mathcord Discord

  • Flametix
    Flametix Posts: 759 ✭✭✭✭
    250 Likes 500 Comments Third Anniversary 100 LOLs

    it doesn't really matter now that they changed it but this was because EX licenses don't count towards the 14 licenses because you can only have one per team

  • Pokemaster9293
    Pokemaster9293 Posts: 768 ✭✭✭
    500 Comments Second Anniversary 25 LOLs 25 Likes

    oh that makes sense @Flametix