PTCGL Some matches won't finish
I am playing on Desktop and using Omastar V. Eventually in matches the game stops progressing. My opponent is supposed to choose something but they don't. It just stops there. Game clock still runs but nothing happens. I cannot concede and can only quit out of the entire app. When I return to the app I am subtracted rank points for a game lost. This has happened several times but only on Desktop. I seem to be able to finish matches with other decks, just not matches with Omastar V
Comments
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Hey there Trainer,
This problem can have many reasons to occur and because of that, I recommend for this instance you open a ticket with the support team. Please go to: https://support.pokemon.com/hc/en-us/articles/360054700932-Contact-Us.
To make the process more simple, please send any screenshots or steps you have done prior to this error when submitting your ticket.
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