Hard disconnect from game exactly at 4:56 in multiple games
Title says it all. I am playing a game with no lag, frequently I am freezing at that exact time, I can still see the UI change when I use buttons and move the map around but I and everyone else are frozen.
I tried waiting it out and it never reconnected. I had to try force closing the game on my switch and reconnecting. 4 mins later I dont connect because the game has ended. I have completely tanked my fairplay points do to this bug and I was at 1300 masters on my main account. I am completely unable to play ranked now for probably a week and it is all due to a server outage or something.
Perfect world is you all can fix my fairplay points so I can continue playing and fix this bug. I streamed every single game I have played since starting the season and every single instance of this is recorded. Please do something!
IGN is GramOfGloom, I played a ton the last 2 days so I can no longer earn fairplay points and thus am completely stuck unless you can do something about it.
It is also happening in my standard matches, continuing to tank my FP points furthering the issue.
PLEASE FIX
Comments
-
@bootycolo do you still have this problem? I have the exact same problem now.
0 -
Hello @Vehtundijr, thank you for reporting this concern. Please submit a ticket to our support team to have this further checked. To submit a ticket, please go to support.pokemon.com, select the Pokémon Unite link, and click "Contact Us." Thanks again!
0 -
I'm having the same issue, and I play rank and for one that is not fair to me or my team. I have thankfully only lost 10 fairplay points because of it. I will be sending a ticket and hopefully when new season starts, I'll be able to actually play with no disconnects. Just freaking sucks.
0 -
Hey @UltimateKannagi! Welcome to the community. 👋
Alternatively, you can visit support.pokemon.com, choose Pokémon UNITE from the list, and click "Contact Us" on the bottom of your screen. From there, you can submit a ticket. Thank you for your patience and understanding!
0
